Experiencing a technical issue right now?
We are here to help when you need it most.
If you've got an issue that needs an immediate answer, try our live chat service below.
Create a tracked support ticket.
Click here to open a support ticket with our support team. You will receive notification of receipt of your support query and be able to track it through to its completion.
Call our support team.
You can contact our support team by phone during normal business hours (Weekdays 9am-5pm excl Public Holidays).
Freephone NZ Wide 0508 INDIGO (463 446) then Option 2
Need help outside of normal business hours?
A support engineer is always on call outside of our normal trading hours. Please be aware any after hours support will incur after hours rates and possible surcharges. If it is not an emergency we urge you to consider waiting until the next available business day.
For emergency support call +64 21 388 257. If unanswered please leave a detailed message and we will contact you back as soon as possible.